Super.AI promises guaranteed outcomes on document extraction. The pitch is compelling: combine AI with a human-in-the-loop crowd, and you get accuracy no matter what. In practice, teams discover that guaranteed outcomes and usable outcomes are not the same thing.
A VP of operations at a 13-store automotive group learned this firsthand. His team was processing vehicle invoices and vendor invoices through Super.AI. The extraction worked — data came back. But it didn’t arrive in a format his finance team could actually use. Super.AI “doesn’t necessarily map it out as fields like a spreadsheet,” he explained. Every extraction required an additional step to reorganize the data before it could be matched against their ERP system.
When he needed to add bank statements — hundreds of pages per statement, across 13 dealership locations — Super.AI couldn’t process them at all. That was the breaking point.
If you’re evaluating Super.AI alternatives, you’re likely running into one of these same problems. Here’s what drives teams to switch, what to look for in a replacement, and what the real-world experience looks like.
Lido is the strongest Super.AI alternative for teams that need reliable document extraction without human-in-the-loop bottlenecks or per-page costs that scale with volume. It extracts data from any document format — invoices, bank statements, purchase orders, and more — without templates, model training, or page limits. Teams switching from Super.AI to Lido eliminate the turnaround delays, volume ceilings, and unpredictable costs that make Super.AI impractical at scale.
Super.AI has genuine strengths — their agentic workflow builder is flexible, and the HITL model does deliver on accuracy for supported document types. But several structural limitations surface once teams move past evaluation into production use.
Super.AI sends your documents through a human crowd. Super.AI’s guaranteed outcomes model relies on external crowd workers who review, correct, and validate AI extractions. This is how they guarantee accuracy: when the AI isn’t confident, a human contractor makes the call. For teams processing vendor invoices, bank statements, payroll records, or anything with sensitive financial data, this creates a problem that no SOC 2 certification fully addresses. Your documents are being seen by third-party contractors you’ve never met. If your organization has vendor confidentiality requirements, client data obligations, or internal compliance policies about document access, HITL crowd processing introduces risk at the operational level.
Super.AI’s output doesn’t arrive in spreadsheet format. This is the issue that pushed the automotive group to evaluate alternatives. Super.AI returns extracted data, but it doesn’t organize it into structured rows and columns by default. If your next step is matching data against an ERP, loading it into Excel for AP review, or handing it to a finance clerk who works in spreadsheets, you need output that arrives ready to use — not output that requires another transformation step. The operations VP put it plainly: the spreadsheet-ready output from Lido was “fairly appealing” because it eliminated that entire intermediate step.
Super.AI can’t process bank statements and other document types. Super.AI focuses on logistics and finance documents within its supported verticals. It handles commercial invoices, packing lists, and customs declarations well. But when you need to process a document type outside that core set, coverage gaps surface. Bank statements were the deal-breaker for the automotive group. They needed to process statements from 13 dealership locations — hundreds of pages per statement — as their next priority after vehicle invoices. Super.AI couldn’t handle them. When your IDP platform can’t cover a core document type, you end up running two systems or falling back to manual processing for the documents that matter most.
Super.AI’s credit-based pricing penalizes scale. Super.AI’s Growth tier runs $3,095 per month for 20,000 pages — roughly 15.5 cents per page. The Starter tier offers 25,000 free credits, but credits don’t map 1:1 to pages. Complex documents consume more credits, and you burn through the free tier faster than the headline number suggests. Reprocessing also consumes credits, so correcting errors isn’t free. At enterprise volumes — say 500,000 pages per year — the math gets uncomfortable. And Super.AI hasn’t announced new funding since June 2021, which raises questions about long-term product investment for teams making a multi-year platform bet.
Not every alternative solves the same problems. Before switching, evaluate against the specific issues that are pushing you away from Super.AI:
Structured output by default. The tool should produce spreadsheet-ready rows and columns without an extra transformation step. If your workflow ends in Excel, Google Sheets, or an ERP import, the output should be ready on arrival.
AI-only processing. If document privacy matters to your organization, look for platforms that process entirely with AI models — no human crowd workers viewing your data at any point.
Broad document coverage. Test with your actual documents, especially the ones Super.AI couldn’t handle. Bank statements, scanned documents, handwritten forms, and files over 500 pages are common gaps.
Transparent, predictable pricing. Published pricing that scales linearly, not credit-based systems where complex documents cost more and reprocessing burns additional credits.
Fast time to production. If Super.AI’s workflow builder configuration is slowing your rollout, look for tools that produce results in minutes, not weeks of setup.
Lido takes a fundamentally different approach to document extraction. Where Super.AI combines AI with human crowd workers and returns unstructured data, Lido processes every document with AI only and delivers structured spreadsheet output by default.
| Lido | Super.AI | |
|---|---|---|
| Output format | Spreadsheet-ready rows and columns (Excel, Google Sheets, CSV). No transformation step needed. | Unstructured data requiring additional mapping before use in spreadsheets or ERP systems. |
| Processing model | AI-only. No human workers view your documents at any point. | Human-in-the-loop. External crowd workers review and correct AI extractions. |
| Document types | Any document: invoices, bank statements, POs, bills of lading, payroll, compliance docs, and more. | Supported verticals only. Cannot process bank statements. Gaps outside core document types. |
| Language support | Any language including Chinese, Japanese, Korean, Thai, Vietnamese, Arabic, and Hebrew. | Nine European languages only. |
| Scanned/handwritten | AI vision models handle scans, faxes, and handwritten documents natively. | Crowd workers manually verify, adding turnaround time and cost per document. |
| Page limits | Handles 500+ page documents natively. No splitting required. | Complex documents consume more credits. Large files may require splitting. |
| Pricing (entry) | $29/month for 100 pages. 50-page free trial, no credit card. | 25,000 free credits (complex docs consume more). Growth tier: $3,095/month for 20,000 pages. |
| Pricing (scale) | $7,000/year for 42,000 pages (5–8¢/page). Enterprise from $30,000/year. | ~15.5¢/page at Growth tier. No published enterprise pricing. |
| Reprocessing | Free for 24 hours at every tier. | Additional credit charges for each reprocessing attempt. |
| Compliance | SOC 2 Type 2, HIPAA compliant. AI-only — no external human access to documents. | SOC 2 certified. Documents viewed by external crowd workers during HITL review. |
Spreadsheet-ready output without transformation. Every Lido extraction produces structured rows and columns in Excel, Google Sheets, or CSV. You define the fields you need in plain English — vendor name, invoice number, line items, totals — and get a spreadsheet back. There’s no intermediate format to map, no data transformation step between extraction and your actual workflow. This is the difference the automotive group noticed immediately. Their finance team works in spreadsheets. Their ERP matching process expects structured fields. Lido delivered that directly; Super.AI didn’t.
AI-only processing — no crowd workers. Lido processes every document entirely with AI. No external contractors see your invoices, bank statements, or financial documents at any point. Lido is SOC 2 Type 2 certified and HIPAA compliant, with data encrypted in transit and at rest. For teams processing vendor invoices with negotiated pricing, bank statements with account numbers, or any document where confidentiality matters beyond what a BAA covers, this is a meaningful difference from Super.AI’s crowd-based model.
Any document type, any language. Lido processes invoices, bank statements, receipts, bills of lading, payroll records, compliance documents, pathology reports, and more. It handles scanned documents, handwriting, and files over 500 pages. There’s no list of supported document types because the system is layout-agnostic. Language support includes any language — Chinese, Japanese, Korean, Thai, Vietnamese, Arabic, Hebrew — compared to Super.AI’s nine European languages. If you process documents from international vendors or operate across Asia-Pacific markets, this gap matters.
Published pricing that scales. Lido’s pricing is transparent: $29 per month for 100 pages, $7,000 per year for 42,000 pages, and enterprise plans from $30,000 per year. At scale, Lido costs 5–8 cents per page. Reprocessing is free for 24 hours at every tier. Compare that to Super.AI’s Growth tier at 15.5 cents per page, with additional credit charges for reprocessing. At 500,000 pages per year, the difference is substantial.
The automotive group’s experience is instructive. After evaluating Super.AI for vehicle invoices and finding the output format and document coverage lacking, they scheduled a single demo call with Lido.
During that call, they saw their actual documents — vehicle invoices, vendor invoices — processed into structured spreadsheet format in real time. The operations VP had been clear about his requirements: “If I could output an API 100% accurate, I would sign the contract today.” He saw exactly that and signed an enterprise contract on the spot. No multi-week pilot. No proof-of-concept phase.
Their next step was bank statements — the document type Super.AI couldn’t handle. Lido processed them without special configuration, handling hundreds of pages per statement across all 13 dealership locations.
Switching doesn’t require a migration project. There’s no data to move, no models to retrain, no workflows to rebuild. You sign up, upload a document, describe what to extract in plain English, and get structured output in under 60 seconds. Lido offers 50 free pages with no credit card required, so you can test with your actual documents before committing.
Evaluating other document processing tools? See how Lido compares to Nanonets, Parseur, and DocuClipper.
Super.AI built a capable platform for teams that need human verification as a compliance requirement and operate within its supported document types and languages. But for teams that need structured spreadsheet output, AI-only processing for data privacy, broad document coverage including bank statements, and transparent pricing that doesn’t penalize scale — the limitations add up.
The automotive group didn’t switch because Super.AI was broken. They switched because the output didn’t fit their workflow, the document coverage had gaps, and a better option existed. If you’re hitting the same walls, test Lido with 50 free pages and see the difference for yourself.
Lido is the strongest Super.AI alternative for teams that need spreadsheet-ready output, AI-only processing without crowd workers viewing their documents, and broad document coverage including bank statements, scanned documents, and handwriting. Lido extracts data from any document type directly into Excel, Google Sheets, or CSV. A 13-store automotive group switched from Super.AI to Lido after a single demo because Lido delivered the structured output their ERP matching process required.
Yes. Super.AI uses a human-in-the-loop model where external crowd workers review and correct AI extractions to guarantee accuracy. This means portions of your documents are viewed by third-party contractors. Lido processes every document entirely with AI — no human workers are involved at any point. Lido is SOC 2 Type 2 certified and HIPAA compliant, keeping sensitive financial and medical documents within the platform’s infrastructure without external human access.
Lido’s pricing is published and transparent: $29 per month for 100 pages, $7,000 per year for 42,000 pages, and enterprise plans from $30,000 per year. At scale, Lido costs 5–8 cents per page. Super.AI’s Growth tier charges $3,095 per month for 20,000 pages — roughly 15.5 cents per page. Lido also includes free 24-hour reprocessing at every tier, while Super.AI’s credit-based system charges for reprocessing.
Yes. Lido processes bank statements natively, including files with hundreds of pages, and extracts them directly into structured spreadsheet format. A 13-store automotive group confirmed that Super.AI could not process their bank statements — the document type they needed most after vehicle invoices. Lido handled them without special configuration, supporting files over 500 pages with structured row-and-column output ready for ERP matching.
Switching takes minutes, not weeks. Lido requires no data migration, no model training, and no workflow configuration. You sign up, upload a document, describe what to extract in plain English, and get structured spreadsheet output in under 60 seconds. Lido offers 50 free pages with no credit card required, so you can test with your actual documents before committing to a paid plan.
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