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Why you should use this

This Lido automation sends appointment reminder text messages automatically based on the appointment details submitted through Google Forms. It helps reduce no-shows by ensuring that clients are reminded of their upcoming appointments, improving customer service and optimizing appointment schedules. This streamlines the management process, saving time and enhancing client engagement.

How it Works

This automation checks to see if today's date matches an appointment reminder date specified in a Google Form and automatically sends a reminder email if TRUE.

Connect Google Form responses to Lido

Connect your Google Form responses to Lido's spreadsheet with one-click.

Calculate appointment reminder dates in Lido's spreadsheet

Set up custom SMS text triggers around the appointment date. Use basic spreadsheet formulas to calculate reminder dates.

For example, if the appointment date is in column B and you want to send a reminder email 3 days before, the formula would be:


Trigger appointment reminder text if today's date equals the appointment reminder date

You can include details from each Google Form submission, like the customer's name and appointment time, in the body of the email.

=IF(TODAY()=C2, SENDSMS(<sender-number>, "+18293821192", "Appointment reminder", "[Name], your appointment is in 3 days")

Tutorials to help you get started

Step-by-step instructions to guide you through setting up this automation in Lido.

Who should use this

Ideal for healthcare providers, salon owners, consultants, and any professionals who schedule appointments via Google Forms. This tool is particularly beneficial for businesses that require consistent communication via SMS text with clients to manage appointments effectively.