Automate customer order updates

Already managing everything in a spreadsheet? Keep customers up to date on every step of the ordering process without setting up a new tool. Lido's spreadsheet monitors cells for changes and automatically triggers emails or slack messages when things change.

Save time and build customer trust

Lido's spreadsheet works for every customer order flow, no matter how simple or complex.
Order processing updates
eCommerce and retail
Order fulfillment updates
Supply chain and logistics
Ticket resolution updates
Customer support
Production status updates
Project timeline updates

How it works

Lido's new =SENDGMAIL() formula allows you to send emails directly from a spreadsheet.

Infinite customization, zero code

Tired of software that's difficult to configure and doesn't meet your needs? Lido gives you all the tools to leverage your existing spreadsheet skills and build exactly what you need.

Personalized messages

Customize emails by referencing spreadsheet column names and turning them into dynamic variables for each customer.

Flexible logic

Trigger emails off any value. Use AND() and OR() to add multiple conditions. Create multiple columns for each status update.

Adaptable recipients

Need emails to go to different team members based on a condition? Just add an =XLOOKUP() function

Get started in less than 10 minutes

Don't believe us? Watch Eric build a working customer order update tool from scratch in five minutes.

More things you can build with Lido

Frequently asked questions


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