
Multi-location food service operation processing invoices from local vendors — including handwritten invoices in Vietnamese.
"The invoice format is very, very difficult. Handwritten invoice from some local vendors, they're going to use Vietnamese."
They had the same concern you did about non-Latin handwriting. Lido handles Vietnamese and Thai with the same accuracy.
Can you host on-premise? Some banks require it.
We are cloud-based, hosted on Google Cloud servers in the US, UK, and Europe. We are SOC 2 Type 2 and HIPAA compliant — we don't train on your data and wipe it every 23 hours.
We work with law firms, healthcare organizations, banks, and accounting firms handling the most sensitive data. Many international clients access the platform via VPN today. If on-premise hosting becomes a final requirement, we can discuss options internally.
Can you detect fraud on images — font discrepancies, tampering, different sizes?
Lido can identify differences in fonts, color formatting, size, and structure within documents. For fraud detection, we build specific rules and instructions into the AI prompt layer to look for the indicators your compliance team cares about.
You define the fraud techniques to watch for, and we encode them as extraction rules — so the tool flags anomalies as part of the standard processing pipeline.
Can you handle non-Latin handwriting, like Thai?
Yes. Lido handles any language including Thai, Vietnamese, and other non-Latin scripts — both printed and handwritten. During our call, we confirmed this works out of the box with no additional training.
For even higher accuracy, you can provide reference lists (account names, bank branches, common terms) so the AI matches against known values even when handwriting is difficult to read.